“X-Rite: +XRD Software Update Message on Mac”

After updating the software for X-Rite’s iPhoto Pro recently, I started seeing a generic app icon popping up in the Dock and staying there. It was called “XRD Software Update”, but didn’t seem to actually be updating anything. The linked document provides a fix if you find yourself in this situation, but wasn’t the first hit on Google. Hopefully this post gets indexed and points someone else in the right direction.

This “XRD Software Update” message has appeared in the dock on Mac computers after X-Rite Device Services (XRD) 3.0.101 installs with i1Profiler 3.1.1 or i1Studio 1.5.1. We plan to have an X-Rite Device Services (XRD) software update soon to resolve this known issue. In the meantime, you can do the following:

  1. Delete “XRD Software Update” at: Mac HD/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/
  2. Delete “com.xrite.device.softwareupdate.plist” at: Mac HD/Library/LaunchAgents
  3. Reboot the computer
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